TERMS & CONDITIONS
Amoi London’s website and related services are made available to you in accordance with the following Terms and Conditions, and any other rules posted on our Sites (collectively, the “TOS”). Read the TOS carefully before placing any orders on http://www.amoilondon.com/. We recommend that you should keep a copy of the TOS for future reference.
Amoi London is a British family run business. It is an established fashion goods importer, exporter and retailer. We supply retailers across the UK and worldwide. We design fashion bags and costume jewellery to our customer’s requirements as well as supplying extensive stock of products.
We may modify the TOS from time to time. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. If you are under 18, you must let your parent or guardian know about Amoi London’s Privacy Policy before you register to use this Site or any of this Site’s services. We reserve the right to only accept orders from those over 18 however.
Orders:
In order to make purchases on this Site you will be required to provide your personal details. In particular, you need to provide your name, phone number, e-mail address and other requested information as indicated to let us make delivery to a right person and place. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
Terms and conditions For Acceptance of your order:
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and Amoi London will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in London, England and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of Amoi London.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS.
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion.
Pricing:
All prices shown are in GDP and are including VAT. The final amount including VAT and Delivery is stated at the checkout stage. If you are a customer whose credit/debit card is not denominated in British Pound Sterling, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Terms and conditions For Payment:
Payments are accepted by most of the debit/credit card. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to http://www.amoilondon.com/. Alternatively you can make the payment into our Paypal account: amoilondon2015@gmail.com (with order number as a reference).
Payment can be made via debit/credit card by calling our showroom on +44 (0) 203 538 6717.
Payment by cash is only accepted for customers collecting from our showroom.
Payment can be made via Bank Transfer or Cash Deposit into:
Bank Name: NatWest
Account Name: Azury LTD
Sort code : 600509
Account Number: 16357612
Terms and conditions for Insurance and Delivery:
Amoi London insures each purchase during the time it is in transit until it is delivered to your specified delivery address. Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We will take all reasonable care to ship to your address; however we might not be responsible for non-delivery or mis-delivery as a result of incorrect data entry or courier failures.
Colours:
We have made every effort to display as accurately as possible the colours of our products that appears on http://www.amoilondon.com/. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
Faulty Goods:
Goods are faulty if they are received damaged. Items that are damaged as a result of normal wear and tear are not considered to be faulty.
If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product, subject to availability.
Terms and conditions For Return Policy:
It is our intention that all orders are dispatched accurately and suitably packaged. All our delivery orders are prepared and quantity cross checked by at least two staffs. One staff prepare the order and another staff cross check the order with the invoice. But in some unfortunate circumstances, should you receive any wrong delivery or faulty products, please call us or email us at amoilondon2015@gmail.com with a photo and description of the faulty products within 28 days of your purchasing date. You can also What’s App us the picture on +44 (0) 7475718981 or +44 (0) 7894 839318. If you would like to post the
faulty products back to us, please make sure we have accepted the return and then send them back to: Amoi London, 182 Commercial Road, London, E1 2JY, United Kingdom. And also, please attach a short note stating the reason for return, your order ID, contact number, contact name and other contact details.
Goods bought in store are always counted in front of the customer. If you receive any faulty products, please call us or email us at amoilondon2015@gmail.com with a photo and description of the faulty products within 48 hours. You can also What’s App us the picture on +44 (0) 7475718981 or +44 (0) 7894 839318. We will try to replace the faulty product subject to the availability of that particular item. If that item is out of stock we can offer you to choose similar item with the same price. Otherwise we will refund you if you agree.
We reserve the right to change these terms and conditions at any time and it is the customer’s responsibility to read the terms and conditions each time the website are used. This returns policy does not affect your statutory rights.
WHAT DATA DO WE PROCESS AND WHY?
The personal data that Amoi London manages are those that you provide when you complete an order and purchase goods, and those that we collect while you browse or when you use the services offered on www.amoilondon.com. We can then collect data about you, such as personal data including name and surname, shipping address and billing address and browsing data. Your personal data is processed for the following purposes: Conclude and execute the purchase contract for goods offered on www.amoilondon.com; provide you with the services of www.amoilondon.com such as signing up for the newsletter;
Allow registration to the site and use of services reserved for registered users; manage your requests forwarded to our Customer Care.
In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute an agreement with you or to provide you with the service you have specifically requested. We also conduct statistical surveys and analyses with data in aggregate form to understand how users interact and use the site, to improve our offer and our services.
Only with your express consent, however, we process your personal data to:
Carry out commercial communications activities;
Customize the site according to your interests.
WHO WILL PROCESS YOUR DATA?
Your personal data is only processed by our trained personnel of our company and, for organizational and functional needs related to the provision of services on www.amoilondon.com.
HOW LONG DO WE KEEP YOUR DATA?
We keep your personal data for a limited period of time depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on www.amoilondon.com are processed until the conclusion of all administrative and accounting formalities, so they are filed in accordance with tax legislation, while those used to send our newsletter are retained until you ask us to stop sending.
For more information see our Privacy Policy.
WHAT ARE YOUR RIGHTS?
At any time, depending on the specific processing, you have right to withdraw consent to the processing, know which of your personal data we have in our possession, its origin and how it is used, request the update, correction or integration as well, in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose their processing. If you believe that the processing of your personal data has been carried out illegitimately, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection. In the UK, the complaint can be presented to the Information Commissioner’s Office, This information may undergo changes and additions over time, so we invite you to periodically check the contents. Where possible, we will try to inform you promptly of any changes made.